Meet Jack AI
Your After-Hours Care & Employment Agent
Jack is your intelligent AI assistant, designed to support your healthcare facility by handling calls outside of regular business hours. Whether someone is calling about home care services, adult day care, or employment opportunities, Jack greets them politely, guides the conversation, and ensures no request is left unattended.
Always-available assistance, seamless call handling, and reliable escalation.
As part of your healthcare facility’s outreach, Jack manages inbound calls when staff may not be available, ensuring patients, caregivers, and job seekers still feel heard and supported. Jack knows when to transfer calls directly, when to log and forward details, and when to escalate urgent cases to on-call staff.
Jack guides callers through simple branching questions to capture the right details, from insurance coverage to employment orientation, and forwards the information to the appropriate team for timely follow-up.
Jack is built to:
Greet callers politely and clarify their reason for calling.
Transfer calls during business hours, or log and forward details after hours.
Escalate emergencies immediately to on-call staff.
Collect important information (name, phone, city, insurance, experience) and pass it to the right department.
Provide clear, confident answers about pay, benefits, and employment opportunities.
Ask me the following questions:
Can I apply for a caregiver position
What benefits do you offer employees?
Do you accept my insurance (Keystone, AmeriHealth, UPMC, PA Health & Wellness)
How do I transfer my current caregiving services?
Experience the future of after-hours outreach—polite, informed, and always dependable.